Terms & Conditions
TRADE DESCRIPTION ACT
Every care has been taken to ensure that the descriptions and specifications are correct at the time of going to press. However, while colour reproduction is a close representation, light variations in the actual goods may occur.
Payment for orders will have to be made at the point of sale, and not at the point of despatch. All prices include VAT at the prevailing rate. By making a purchase, you specifically authorise Onda to submit information to the relevant third party for credit card authorisation. All card holders will be checked for validation and authorisation by the issuing credit card or bank. If your card issuer declines authorisation for any reason, Onda cannot be held liable for any delay in despatch or non-delivery. Please supply us with a telephone number and/or email address so that we can reach you if there is a problem with your order. International orders are charged in GBP pound sterling. The prevailing exchange rate of the day is charged /converted by the respective credit card company used.
CANCELLATION OF ORDER
You have the right to cancel your order however if the order has been processed and shipped by the warehouse it will not be possible for us to intervene / stop shipment. You will need to follow the standard returns procedure. Please contact customer services directly on 01326 270456 for further information.
WITHDRAWAL OF PRODUCTS
We reserve the right to remove or edit any products, materials, content or prices online at any time. We may refuse to process a transaction for any reason at our sole discretion.
Onda cannot accept any liability for lost or stolen goods where specific instructions have been stated by the customer. Your statutory rights are not affected by this statement.
During the Sales and Clearance Sales, stock levels are very low. We update the web site throughout the day but if a product sells out before an update is made, our office will notify you within 3 working days and either backorder/fulfil the order or refund the card. MAILING LIST We would like to keep you informed with regards to new products, special offers, the launch of the sales etc. If you prefer not to receive this information, please send an email to firstname.lastname@example.org or let us know when ordering over the phone.
Onda's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Onda to the customer. Onda shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or any other way. Onda cannot accept any liability for a failure to comply with specific instructions stated in the catalogue or on the product. Your statutory rights are not affected by this statement.
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